Frequently Asked Questions

“What is Internationalisation of Higher EducationPolicy and Practice?”

The publication is originally based on a loose-leaf compilation. It is now published as a peer-reviewed journal four times per year to take stock of recent developments in the field and to report on examples of best practices from across the globe. It examines internationalisation processes in countries all over the world. As a subscriber of the publication, you will also have free access to an electronic version of the articles included in the basic edition and all supplements, among other benefits.

“How can I get a copy of the publication?”

You can order the publication by  Please enable Javascript. The publication is available exclusively on a subscription basis. Please check the "Prices and Ordering" section for details. In the course of an annual subscription period, you will receive four issues. You may cancel the subscription by giving notice in writing no later than six weeks before the end of the subscription year.

“How do I pay?”

Ordered products and invoices will be sent directly to your address. You will then transfer payment upon receipt. If you order through our webshop, you can also pay by PayPal or credit card.

“Is the online version of the publication accessible using a username/password combination or IP address?”

Both. The regular price for the print + online version of the publication includes online access through username and password only. Access to the online version of the publication via IP address can be purchased separately. The price range depends on how many computers you wish to have access.

“How do I cancel the subscription?”

You may cancel the subscription by giving notice in writing no later than six weeks before the end of the subscription year by Please enable Javascript

“How do I get online access?”

To access Internationalisation of Higher Education online, you must be a subscriber of the publication. Once the subscription is active and payment has been received, we will activate your account as a subscriber and send you an email with your username and password. After that, you may log in at any time.

"What should I do if my login is denied?"

If you are copying the login data from our email to the website, please make sure that you only select the numbers and letters of the username and password and no blank spaces before or after. Any blank characters in the login fields (username and/or password) on the website will make the login invalid, as these are interpreted as additional characters.

Occasionally, you will receive the message “Login denied,” even if you have typed your username and password correctly into the login fields on the website. This has to do with the response time of the server. Please ignore the message and try to download a PDF article from the website. Doing so will give the server time to process your login information again and to grant access.

If the problems persist, please contact our customer service.

“When will my online access privileges expire?”

Your online access will expire when your subscription ends.

If you have further questions, please do not hesitate to contact the publication’s manager Please enable Javascript.